Microsoft Dynamics CRM 2016 Unleashed (includes Content Update Program): With Expanded Coverage of Parature, ADX and FieldOne by Marc Wolenik

Author:Marc Wolenik [Wolenik, Marc]
Language: eng
Format: azw3
Publisher: Pearson Education
Published: 2016-09-14T04:00:00+00:00

Creating the Incoming Profile

To create a profile for the incoming email, open the Email Router configuration manager and click the New button on the right side of the screen. Figure 20.29 shows a new profile using Microsoft Exchange Server 2007.

FIGURE 20.29 Configuring the incoming profile for Exchange.

You also have the option to use the POP3 protocol for incoming emails if you don’t use Microsoft Exchange Server.

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Note

If you want to use the POP3 protocol with Microsoft Exchange, be aware that this service is disabled by default on Microsoft Exchange. To enable it, go to Control Panel > Administrative Tools > Services and double-click the service named Microsoft Exchange POP3 to open the settings. Change the startup type to Automatic, click the Apply button, and then click Start.

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